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Shipping & Handling



OST provides free shipping within the U.A.E. for all orders.  We do not ship outside the United Arab Emirates. 

If you are outside United Arab Emirates and have a requirement for our products, please email us at



We process and ship all our orders 6 days a week, with the exception of Fridays and Public Holidays.

Delivery period is usually within 12 to 24 hours from the receipt of payment.



Please note we only deliver within the United Arab Emirates



A signature is required upon the receipt of the shipment.

  • We are responsible for all packages in transit from our warehouse to the delivery address against theft and accidental damage. Once the package has been signed for it is no longer our responsibility.
  • Estimated delivery times are to be used as a guide only and commence from the date of dispatch. OST is not responsible for any delays caused by customers itself or any other party..
  • OST reserves the right to add extra charges to the shipping delivery if your location is in a remote area.
  • If you want to cancel or refund your order, please
  • Please note that if your order has already been shipped and you want to cancel it, you will need to receive it first and then follow the return process.